Birdigo Support Center
Have questions about your scorecard, GPS coordinate tracking, or account? We are here to assist you.
Direct Email Support
Send an email to our support team anytime. We typically respond within 24–48 hours.
[email protected]Account & Data Deletion
Delete your account directly inside the app via Account & Security or request manual deletion via email.
View Deletion Options ↓Frequently Asked Questions
Quick answers to common questions about Birdigo.
📍 How does GPS coordinate distance tracking work in Birdigo? +
Birdigo uses your device's built-in GPS location services to calculate precise yardage and distances between your current location on the golf course and the green, pin, or custom course markers. Please ensure that Location Permissions are set to "While Using the App" or "Always" in your device settings.
📱 Are my scorecards and round statistics saved automatically? +
Yes! Your scorecard details, putts, fairway hits, and shot history are stored securely. When connected to the internet, data syncs with your account so you can view your game history across multiple devices.
🔒 How is my personal location data protected? +
We treat location data with strict confidentiality. Location coordinates are strictly used during active gameplay to render distances on the course and are never sold or shared with advertising networks. For more details, please review our Privacy Policy.
⚙️ What should I do if distance or map coordinates fail to load? +
If distance values appear incomplete or inaccurate:
- Check that GPS / Location Services are enabled on your iPhone or Android device.
- Ensure you have a clear line of sight to the sky (tall buildings or indoor spaces may affect satellite reception).
- Restart the app or verify that you have updated to the latest version on the App Store or Google Play.
Account & Personal Data Deletion Request
In compliance with Apple App Store policies and GDPR/CCPA privacy standards.
You have the right to request permanent deletion of your Birdigo account and all associated data stored on our servers, including:
- Your account credentials & profile details (name, email).
- All logged scorecard records, round statistics, and club history.
- Saved course coordinates and personal preferences.
How to Delete Your Account:
- Open the Birdigo app on your device.
- Go to your profile/settings and select Account & Security (บัญชีและความปลอดภัย).
- Tap Delete Account (ลบบัญชี) and confirm.
Your account credentials, scorecards, and location data will be permanently removed instantly.
If you cannot access the app, you can request manual deletion via email:
Subject: Account Deletion Request - Birdigo
Content: State your registered email address and request account removal.
Contact Support Team
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